Shipping Policy

Thank you for visiting Balanced Diet Lifestyle. We are committed to helping you enjoy a smooth and reliable shopping experience.

Order Processing

Orders are processed through Herbalife and/or your Herbalife Independent Distributor, depending on the product and ordering method. Processing times may vary based on product availability, payment confirmation, order volume, and destination.

Shipping Availability

Shipping availability may vary depending on your location and the products ordered. Orders are generally shipped only to locations authorized by Herbalife.

Delivery Time

Delivery times are estimated only and may vary depending on destination, carrier delays, holidays, weather conditions, and other factors outside our control. We do not guarantee delivery dates unless explicitly stated at checkout.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout or communicated at the time of purchase.

Order Tracking

If tracking information is available for your order, it will be provided after shipment confirmation. Tracking updates are managed by the shipping carrier and may take time to appear after dispatch.

Shipping Issues

If your order is delayed, missing, or arrives with any shipping-related issue, please contact your Herbalife Independent Distributor for assistance. You may also contact Herbalife Customer Service at 866-866-4744.

Damaged or Defective Products

If your nutrition or personal care product arrives damaged or defective, you may request a replacement within 30 days of receipt by contacting your Herbalife Independent Distributor or Herbalife Customer Service at 866-866-4744.

Herbalife covers the cost of returning damaged or defective products, as well as the cost of shipping the replacement product.

Returns and Exchanges

Returns and exchanges may be requested within 30 days of receipt in accordance with Herbalife’s returns policy. Most returns and exchanges are processed within 7 to 10 days after the returned item is received by Herbalife.

Contact

For questions about shipping, order status, returns, or exchanges, please contact your Herbalife Independent Distributor or Herbalife Customer Service at 866-866-4744.